- Person-centred approach
- Practical coping steps
- BACP
About Andrea
Andrea Croston is a counsellor who helps people cope with stress, anxiety, addictions, depression and codependency. She also supports individuals facing trauma, relationship strains, grief and issues with self-esteem. Andrea works in a straightforward, person-centred way and aims to make sessions feel calm and practical for people who are worried or overwhelmed.
Andrea began her counselling journey more than 20 years ago through volunteering in charity settings. In September 2022 she was awarded Level 4 in counselling and psychotherapy and she currently holds BACP accreditation. Over the years she has listened to many people through difficult times and draws on that experience when meeting new clients.
Her working style is rooted in person-centred care, where the client’s experience guides the work. She combines that approach with tools from cognitive behavioural therapy, acceptance and commitment therapy, attachment-based work and dialectical behaviour therapy when these match a client’s needs.
Andrea emphasises collaboration. She does not present herself as the expert on a person’s life but as someone who will support and guide. She keeps her language plain and practical during sessions and focuses on small, manageable steps that fit into daily life.
She continues to develop professionally and personally and adapts her approach to each person. Prospective clients should confirm current session options before booking and use the Start Therapy button to begin the matching process.
How Andrea’s approaches translate to online therapy
Andrea uses person-centred principles alongside acceptance and commitment therapy and cognitive behavioural therapy. Person-centred work means the counsellor listens closely and follows what matters to the person, helping them find their own direction. Acceptance and commitment therapy focuses on recognising difficult thoughts and feelings and making values-based choices despite them. Cognitive behavioural therapy looks at how thoughts, feelings and behaviours link and works on practical steps to change unhelpful patterns.Choosing the right approach is part of the work. Andrea will discuss goals, preferences and what feels most helpful, and then together they will decide which methods to use. That collaborative process helps tailor sessions to everyday needs and priorities.
The biography does not list specific session formats, so please confirm the available online options before booking. Online therapy can make it easier to fit counselling into a busy life, with fewer journeys and more flexibility around work or family routines. It can also allow shorter check-ins when needed, or sessions that suit quieter surroundings and lower bandwidth situations. Registered or accredited professionals can help you consider which arrangement will fit your practical needs.
Areas of expertise
Also works with
Additional focus areas
Therapeutic approaches
Experience
4+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What problems does this counsellor help with?
Andrea supports people with stress, anxiety, addictions, trauma, depression and codependency among other concerns. She also works with relationship issues, grief, self-esteem and coping with life changes.
What is her therapeutic style like?
Her style is person-centred and collaborative, with plain language and practical steps. She draws on other approaches such as CBT and ACT when useful for a person’s goals.
How much experience does she have?
Andrea has been involved in counselling work for over 20 years through volunteering and related roles, and she has four years of professional experience since qualifying at Level 4 in counselling and psychotherapy in 2022.
What credentials and location are listed?
She holds BACP accreditation and practices in the United Kingdom.
Which languages and international options are available?
Sessions are offered in English and Andrea accepts international clients.
What session formats are offered?
The original biography does not list specific session formats, so please confirm current session options with the service before booking.
How are fees handled?
Cost varies with location and therapist availability, and sessions use a subscription that can be cancelled at any time.
How do I get started with therapy?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule according to the therapist's availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.