- Practical steps
- Open listening
- Collaborative goals
About Francesca
Francesca Dolan Wills brings six years of professional therapeutic experience to her practice. She is registered with the British Association for Counselling and Psychotherapy, BACP, and offers straightforward, compassionate support for people facing change and loss.
Her work began alongside eight years as a work and employment coach for the UK government. She then spent time supporting people at a local hospice and at a pregnancy loss charity. More recently she has worked within larger UK services including the NHS and the police, and in employee assistance programmes.
Since June 2023 Francesca has combined private practice with roles at a cancer youth charity. These posts have involved talking with people from many different religions and backgrounds. Her experience spans stress, anxiety, grief and loss, infertility and pregnancy loss, family and relationship issues, career difficulties and compassion fatigue.
Francesca aims to make sessions open and non-judgemental. She helps people name feelings and try small, practical steps that can change how they cope. She also addresses concerns such as sleep, self-esteem, body image, chronic illness and codependency when these come up in conversation.
Her approach is collaborative and down to earth. Francesca encourages realistic goals and gentle progress, and she acknowledges that starting therapy can be a difficult step.
How Francesca adapts her approaches for online work
Francesca uses client-centred work to help people feel heard and understood. This approach focuses on listening closely, reflecting what a person says, and helping them find their own solutions to worries such as anxiety, relationship strain or life changes.She also uses Emotionally-Focused Therapy, which helps people identify and name their emotional responses and the patterns that keep them stuck. EFT can be useful for people dealing with grief, intimacy-related issues or strong emotions after loss.
Choosing the right way of working is part of the process. Francesca will collaborate with each person to decide which approaches fit their goals and preferences, and she will adjust the focus as needs change over time.
Confirm current session options before booking, as the biography does not list specific formats. Many people find online sessions helpful because they can fit therapy around work or family life, reduce travel time, and make it easier to maintain regular appointments. Online work also makes it easier to continue therapy when living abroad or during busy periods, and sessions can be shaped to be shorter or more practical where needed.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
6+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What kinds of concerns does this counsellor address?
Francesca helps people facing stress, anxiety, grief and life changes. She also supports clients with career issues, relationship and family concerns, and codependency.
How would you describe her therapeutic style?
Her style is collaborative and down to earth. Sessions focus on open listening, naming feelings and trying practical steps that suit the person.
What is her background and experience?
She has six years of therapy experience and previously worked eight years as a work and employment coach for the UK government. Her roles have included work in hospices, pregnancy loss services, the NHS and police support programmes.
What credentials and location are listed for this counsellor?
She is registered with the British Association for Counselling and Psychotherapy, BACP, and is based in the United Kingdom.
Which languages are supported and can international clients access sessions?
Sessions are offered in English, and Francesca accepts international clients.
What session formats are available?
Please confirm current session options before booking, as the biography does not specify specific formats.
How are costs handled for sessions?
Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with this counsellor?
Select the Start Therapy button, complete a short matching questionnaire, and schedule according to the therapist's availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.