- Warm and gently challenging
- Focus on relationships
- Practical pattern work
About Helen
Helen Pool is a counsellor who speaks directly to people feeling stuck, exhausted or out of step with themselves. She describes having moved through people-pleasing, low self-worth and painful relationship patterns, and uses that lived experience to relate to clients. Helen aims to create a space where someone can name what feels wrong and begin to make practical changes.
Helen has practised for 8 years and works with adults and young people aged 11 and up. She supports people with anxiety, stress, relationship and family issues, trauma and abuse, addiction, grief, self-esteem, intimacy concerns and major life changes. Codependency, attachment and communication problems also feature among her focus areas.
Her approach is integrative and tailored to each person. She draws on Attachment-Based ideas, client-centred ways of working, cognitive behavioural techniques, emotionally-focused therapy and existential thinking. Helen also uses hypnotherapy when it fits the client’s needs.
Sessions are described as warm, open and gently challenging. She aims to help people notice the patterns that cause pain, test new behaviours and build inner resources. Helen combines that therapeutic work with an understanding of workplace pressures from her previous career in engineering and project management.
Helen holds a Postgraduate Diploma from Leeds Beckett University, a Diploma in Hypnotherapy, and is a member of the BACP. She works with international clients and offers video, phone, live chat and messaging sessions.
How Helen’s approaches translate to online therapy
Attachment-Based Therapy focuses on how early relationships shape the ways people connect and cope. Online work using attachment ideas often involves noticing relational patterns, exploring how they show up now, and practising safer ways of relating in everyday life. Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and actions. In an online setting this can mean identifying unhelpful thinking, testing new behaviours and using simple homework tasks between sessions to build different habits.Choosing the right approach is a collaborative process. Helen will talk with each person about their goals and preferences, and together they decide which methods to try first. The plan can change as progress is made, and the therapist will offer clear explanations so clients know why a particular technique is being used.
Online sessions can make it easier to fit therapy into a busy life, for example by removing travel time or allowing short check-ins during a work break. Video and phone can support a full conversation, while live chat and messaging may suit people who prefer writing to speaking or need more flexible timing. Confirm the exact session options when booking so you can pick the format that best suits your routine and needs.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
8+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What kinds of problems can Helen help with?
She supports people facing stress, anxiety, relationship and family difficulties, trauma and abuse, addictions, grief, self-esteem issues and life transitions. Additional focus areas include codependency, attachment and communication problems.
How would she approach therapy with me?
Helen uses an integrative style that centres the person. She blends Attachment-Based ideas, client-centred methods, CBT, emotionally-focused therapy and existential thinking, choosing techniques that suit each person's situation.
What is her clinical background?
She has practised for 8 years and draws on personal experience of relationship patterns alongside professional training to inform her work with clients.
Where is Helen based and what are her credentials?
Helen is based in the United Kingdom and holds a Postgraduate Diploma from Leeds Beckett University and a Diploma in Hypnotherapy. She is a member of the BACP.
Can I work with her if I live outside the UK?
Yes, she accepts international clients and offers sessions to people living outside the United Kingdom.
What session formats does she use?
She offers video, phone, live chat and messaging sessions. Confirm the current session options when you book to match your preferences.
How are sessions paid for and how much do they cost?
Sessions use a subscription model that can be cancelled at any time, and cost varies with location and therapist availability.
What do I need to do to start working with her?
Use the Start Therapy button, complete a short matching questionnaire, and schedule according to the therapist's availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.