- Compassionate listening
- Practical strategies
- Goal focused
About Lisa
Lisa McAndrew is a counsellor who helps people facing stress, anxiety, grief, low self-esteem and depression. She supports those dealing with life changes, addictive behaviours, relationship concerns and intimacy-related issues. Her work also covers eating and sleeping problems, anger and mood instability. Lisa uses a straightforward, compassionate style to make the first steps feel manageable.
She creates a calm space where people can speak openly about hard topics without judgement. Sessions focus on what feels most pressing, with practical steps to try between meetings. Lisa draws on client-centred listening to understand each person’s experience before suggesting ways forward.
Her approach includes Cognitive Behavioral Therapy, which helps people spot and change unhelpful thinking and behaviour patterns. She also uses Solution-Focused Therapy to identify small, realistic goals and build on existing strengths. Hypnotherapy may be offered as an additional tool when appropriate to support relaxation and focused change.
With seven years of professional experience and the NCPS credential, Lisa blends practical techniques with personal support. She aims to keep sessions clear and goal-oriented while staying responsive to individual needs. People who feel stuck by codependency, attachment or addiction-related patterns often find this practical mix helpful.
To begin, Lisa encourages a simple first step: reach out, complete a short questionnaire and arrange a session. She will work collaboratively to set aims and pace the work so it fits into everyday life.
How therapeutic approaches translate to online work
Client-Centred Therapy focuses on listening and understanding a person’s experience without judgement. Online sessions using this approach concentrate on empathy, reflective listening and helping people make sense of their feelings. It is useful for building trust, discussing codependency and exploring attachment concerns.Cognitive Behavioral Therapy, or CBT, looks at the links between thoughts, feelings and actions and teaches practical techniques to change unhelpful patterns. Delivered online, CBT often uses structured conversations and simple exercises to practise between sessions, which can help with anxiety, low mood and obsessive thinking.
Finding the right approach is part of the work. The therapist will talk with the client about goals, preferences and what feels most helpful. Together they will choose or adapt approaches so sessions fit the person’s needs and pace the work collaboratively.
Session formats are not specified in the original profile, so confirm current options before booking. Online work can make it easier to fit therapy into a busy week, reduce travel time and allow shorter check-ins when needed. Some people find video useful for face-to-face conversation, while others prefer audio-only calls for less screen time; the therapist can discuss practical options during the first contact.
Areas of expertise
Also works with
Additional focus areas
Therapeutic approaches
Experience
7+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What kinds of concerns does she help with?
Lisa supports people with stress, anxiety, grief, depression and self-esteem difficulties, as well as relationship and intimacy-related issues. Her scope also includes addictions, eating and sleeping problems, codependency and trauma-related concerns.
How would you describe her therapeutic style?
Her style is warm and straightforward, with client-centred listening first and practical steps next. Sessions tend to focus on present concerns and small, achievable changes.
What is her professional background?
She has seven years of professional experience working with a range of mental health and relationship issues. Her experience includes supporting people through grief, anxiety and addictive behaviours.
What credentials and location are listed?
She holds the NCPS credential and practises in the United Kingdom.
Which languages are supported and can international clients consult?
Sessions are offered in English and international clients are accepted.
What session formats are available?
Please confirm current session options before booking, as the original profile does not specify specific formats.
How are fees handled?
Cost varies with location and therapist arrangements; sessions use a subscription model that can be cancelled at any time.
How do I start working with her?
Click the Start Therapy button, complete a short matching questionnaire, and then schedule according to the therapist's availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.