- Client focused
- Goal oriented
- Multilingual
About Natalia
Natalia Potapovska is an ACA counsellor who offers calm, practical support for people facing stress and life changes. She speaks English, Russian and Ukrainian and aims to make the first step feel less daunting. Her style is warm and straightforward, with an emphasis on listening and gentle direction.
Natalia helps people manage anxiety and build self‑esteem. She talks through relationship and family concerns in clear, everyday language. Many clients come for help with motivation, coping after major change, or feeling stuck and empty.
Her practice draws on client‑centred and narrative ideas. That means sessions often start with what matters most to the person and then look at the stories they tell about themselves. She uses solution‑focused tools to set small, practical goals and Systemic Therapy to consider how relationships and roles affect problems.
With nine years of experience in Australia, Natalia has worked with a range of personal and family issues. She is attentive to cultural and linguistic differences and adapts her approach to each person’s background. Sessions aim to be a place to try new ways of coping and communicating.
Natalia encourages a collaborative pace. She will listen, reflect back what she hears, and help shape steps you can try between sessions. If you are looking for a clear, respectful counsellor to help with stress, codependency concerns, or changes in family life, she may be a good match.
Approaches that guide online counselling
Client‑Centred Therapy focuses on what matters most to the person. The therapist listens, mirrors concerns, and helps people feel understood while they decide what to change. Narrative Therapy looks at the stories people tell about their lives and seeks new meanings that reduce shame or stuckness. Solution‑Focused Therapy concentrates on small, practical steps and clear goals that can be tried between sessions. These methods work well for anxiety, relationship strain and coping with life changes.Finding the right approach is part of the work together. Natalia will talk with the client about goals, preferences and what feels most helpful. She aims to tailor the mix of listening, story‑work and goal setting so it fits each person’s situation and pace.
If you are considering online therapy, confirm the session formats before booking so you know what is offered. Online work can make it easier to fit sessions into a busy life, save travel time and allow check‑ins that focus on short problems or goal progress. It can also make it simpler to continue support during transitions or when getting to an in‑person appointment is difficult. Therapists and appropriately qualified professionals will work with you to choose what fits best.
Areas of expertise
Primary focus
Additional focus areas
Therapeutic approaches
Experience
9+ years
Credentials
Listed on profile
Languages
English, Russian, Ukrainian
Frequently asked questions
What concerns does Natalia commonly support?
She helps people with stress, anxiety, self‑esteem and coping with life changes. Relationship and family problems, including codependency and communication issues, are also areas she addresses.
How would you describe her therapeutic style?
Her approach is conversational and practical. She listens closely, reflects what she hears, and works with clients to set small, achievable goals.
What is her professional background?
She has nine years of professional experience working in Australia, supporting people through a variety of personal and family challenges.
What credentials and location are listed?
She holds ACA credentials and practises in Australia.
Which languages are available for sessions?
Sessions are offered in English, Russian and Ukrainian.
Can people outside Australia work with her?
International clients are not currently accepted; she works with people in Australia.
How are sessions charged?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Use the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.