- Warm and attentive
- Relationship focused
- Practical coping skills
About Nicola
Nicola (Nicki) Cartmill is a BACP counsellor who brings five years of practice to her work. She pairs theory with a warm, kind manner and aims to help people find direction when life feels uncertain. Nicki writes in plain terms and listens for what matters to each person.
Nicki helps people who are dealing with anxiety, low mood, panic, and low self-esteem. She also supports those facing grief, loss and trauma, and people adjusting to major life changes. Her background includes work with addictions, relationship difficulties and issues linked to attachment and codependency.
In sessions she focuses on improving communication and exploring what gives life meaning. She uses approaches that prioritise the relationship in the room and the person’s own experience. This may involve looking at emotional patterns, attachment connections, and practical ways to cope in difficult moments.
Nicki draws on several therapy styles to suit different needs rather than one fixed method. That might mean offering a gentler, client-led conversation one week and a more focused session on relationships the next. The aim is to build clarity and small, manageable steps forward.
People often come with complex concerns such as grief, trauma, or struggles with intimacy and boundaries. Nicki works alongside each person to untangle those issues, develop coping strategies, and explore options for change. She invites clients to set goals and reviews progress as therapy continues.
Approaches that shape online work and what to expect
Attachment-Based Therapy looks at how early relationship patterns affect current feelings and reactions. It helps when people find themselves repeating the same emotional patterns in close relationships and want to understand why they react as they do.Client-Centred Therapy places the person’s experience at the heart of the session. The counsellor follows the client’s lead, offering empathy and reflection to help them make sense of their feelings and decide what they want to change.
Emotionally-Focused Therapy (EFT) focuses directly on emotions in relationships and on improving connection. It can be useful for people experiencing intimacy struggles, communication problems or repeated patterns of conflict.
Finding the right approach is part of the work. The therapist will discuss goals, preferences and what feels most helpful. Together they will agree what to try first and review what is helping as therapy progresses.
Confirm the current session options before booking, as the biography does not list specific formats. Online work can make it easier to fit therapy into a busy day, cut travel time and allow shorter check-ins when needed. It can also offer flexibility for sessions at different times and for people who find it easier to talk from a familiar setting.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
5+ years
Credentials
Listed on profile
Languages
English
Frequently asked questions
What kinds of problems does this counsellor help with?
Nicki supports people facing anxiety, depression, panic, low self-esteem and trauma. She also works with grief, relationship difficulties, addiction concerns and codependency-related issues.
How would you describe her therapeutic style?
Her style is warm and person-centred, with a focus on emotional connection and communication. Sessions often combine listening with practical steps to manage difficult feelings.
What is her professional background?
She has five years of counselling experience and has worked extensively with bereavement, grief and trauma. Her practice draws on several therapeutic approaches to meet varied needs.
Where is she based and what is her credential?
Nicki practises in the United Kingdom and is a member of the British Association for Counselling and Psychotherapy, shown as BACP.
Can I work with her if I live outside the UK?
Sessions are offered to international clients as well as people in the UK. Conversations are conducted in English.
What session formats are available?
Please confirm current session options before booking, as formats are not listed in the biography. The therapist or service can confirm whether online or other formats are offered.
How are sessions paid for and what do they cost?
Cost varies with location and therapist availability. Sessions use a subscription that can be cancelled at any time.
How do I start a course of therapy?
Begin by selecting the Start Therapy button and completing the short matching questionnaire. After that you can schedule sessions according to the therapist's availability.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.